At Softrims, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, or use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Softrims
Softrims provides digital technology and business solutions, including AI and machine learning, web and mobile app development, custom software and SaaS development, e-commerce development, cloud and DevOps services, enterprise solutions, UI/UX design, digital marketing, SEO, and software testing.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Business requirements and project information
- Information submitted through contact forms, quote forms, or consultation requests
- Any other information you choose to provide when communicating with us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- General website usage information
- Cookies and similar technologies
3. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests
- Provide quotations and consultations
- Understand your business and project requirements
- Deliver and manage our services
- Communicate with you about projects, services, or enquiries
- Improve our website, products, and services
- Analyze website usage and performance
- Maintain website security and prevent fraudulent or unauthorized activity
- Send relevant business communications where permitted by applicable law
- Comply with legal and regulatory obligations
We do not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, remember preferences, and analyze website performance.
Cookies may be provided by Softrims or by third-party services that support website analytics, advertising, security, or other functionality.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Contact Forms and Enquiries
When you submit information through our website, such as through a contact form, “Get a Quote” form, consultation request, or other enquiry form, we use the information to respond to your request and provide relevant services.
We may retain enquiry information for legitimate business, administrative, legal, and record-keeping purposes
6. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or fulfill your requests. These parties may include:
- Hosting and cloud service providers
- Website and software service providers
- Analytics and performance providers
- Communication and email service providers
- Payment or transaction providers, where applicable
- Professional advisers
- Business partners or subcontractors involved in delivering requested services
Third parties are expected to process information in accordance with applicable laws and appropriate contractual or security requirements.
We may also disclose information when required to comply with applicable law, legal proceedings, governmental requests, or to protect our rights, property, users, or the security of our services.
7. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services. These third parties have their own privacy policies and practices.
Softrims is not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The retention period may vary depending on the type of information and the reason it was collected.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
To exercise applicable rights, you may contact us using the details provided below.
We may need to verify your identity before processing certain requests.
11. Children's Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. International Data Transfers
Softrims may work with service providers or business partners located in countries other than the country where you reside. As a result, personal information may be processed or stored outside your country.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across jurisdictions.
13. Marketing Communications
Where permitted by applicable law, we may contact you about our services, solutions, updates, or business-related information.
You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant communication or by contacting us directly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Softrims
Email:Â contact@softrims.com
Phone:Â +91 96448 88835
Location:Â India
If you believe that your privacy concern has not been adequately addressed, you may contact us using the information above and provide details of your concern.
16. Consent
By using our website, you acknowledge this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.